- Mon - Sat: 8.00 - 18.00
- 705-711 SW, Alder St, Portland, OR 97205, USA
- +1-602-780-6728
FAQs
faqs
How Can We Help You?
We understand that private banking comes with unique needs and questions. Whether you’re exploring our services for the first time or you’re already a valued client, this section is here to provide clarity on the most common inquiries. If you need more personalized assistance, our team is always ready to support you.
Who can open an account with Ironwood Trust Bank?
Our services are designed for individuals, families, and businesses seeking premium, personalized banking solutions. Eligibility is based on financial profile, residency, and service needs.
What documents are required to open an account?
We typically require valid government-issued identification, proof of address, and supporting financial documentation. For corporate accounts, company registration documents may also be needed.
Is my money safe with Ironwood Trust Bank?
Absolutely. Client funds are held securely under strict regulatory standards, and we employ advanced security systems to safeguard every transaction and account.
Can I access my account while overseas?
Yes, our digital and mobile banking platforms allow you to securely access and manage your account from anywhere in the world.
Do you offer multi-currency accounts?
Yes. Clients can open and manage foreign currency accounts, making international transactions simpler and more cost-effective.
How do I transfer money internationally?
You can initiate international transfers through our online banking platform, mobile app, or by contacting your relationship manager. All transfers are processed swiftly and securely.
Are there fees associated with your services?
Our fee structure is transparent and tailored to your service tier. Relationship managers will provide a full breakdown based on your account type and usage.
What makes Oakridge different from a traditional bank?
We offer bespoke financial solutions, direct access to dedicated advisors, and a level of privacy, personalization, and flexibility not available in standard retail banking.
Can I get help with investment or financial planning?
Yes. Our wealth management team provides comprehensive advisory services, from portfolio building to estate and tax planning.
How do I contact customer support?
You can reach our dedicated support team 24/7 via phone, secure messaging within your online account, or by speaking directly with your relationship manager.
Looking for a First-Class Finance Firm?
We welcome and celebrate different perspectives to help our firm, our clients and our people.
